Privacy Policy
Effective as of November 29, 2025
Capshare ("we", "us", or "our") operates the platform available at capshare.app. We value your privacy and are committed to protecting your personal information. This Privacy Policy ("Policy") explains how we collect, use, store, and share your data when you use our services via our website.
Please take a moment to read our Policy. If you have any questions or concerns, feel free to email us at support@capshare.app. If you do not agree with this Policy do not access or use our Services.
If we make any major changes in this Policy, we will send you an e-mail with the new version, but we insist, come visit us from time to time to keep yourself updated about it.
Key points
- We do our best to keep your data safe and secure.
- We'll not sell/share any of your photos without your permission, except when required to by law, police or official governmental entity.
- We're not responsible by any means of any photo/video/media uploaded to your account. It's your responsibility to make sure every media uploaded to your digital wall/shared album is safe, appropriate and aligned with any law and commercial trademarks.
1. Definitions
- "Services" "Services" means the Capshare platform, including the dashboard, event apps, and related tools for event media sharing.
- "Website" "Website" refers to capshare.app.
- "Personal Data" "Personal Data" means data that identifies you as a person (e.g. name, email, uploaded content).
- "Data" "Data" refers to any information collected from users, including usage and device data.
- "Processing" "Processing" means any operation performed on personal data (e.g. collecting, storing).
- "Controller" "Controller" means Capshare, the entity determining the purposes and means of processing your personal data.
- "Processor" "Processor" means a third party that processes data on our behalf.
2. Information We Collect
All the information required and processed by us, as the controllers, are adequate, limited and necessary for our Services. We collect Data in different ways and use different technical means.
Personal Data (provided by you):
- Name
- Email address
- Uploaded content (e.g. images, videos)
- Other information you choose to provide when using our services, such as messages, preferences, or form inputs.
Device and Usage Data (collected automatically):
- IP address
- Browser and device info
- Language and location data
- Pages visited and actions taken
We use cookies and similar technologies to enable essential functionality and enhance user experience.
3. Subprocessors We Use
To operate Capshare effectively, we use the following subprocessors who may process some of your data. We only share your data with these subprocessors for the specific services they provide to us, and under data protection agreements.
| Provider | Purpose | Location |
|---|---|---|
| Vercel | Hosting, Compute, and Database | Global |
| Google Cloud Platform | Media Storage & Compute | Hong Kong / Asia |
| Resend | Transactional Emails | Japan |
4. Children's Privacy
Capshare is intended for individuals who have reached the age of majority in their jurisdiction. We do not market to, or knowingly collect data from, children under 13.
5. How We Protect and Store Your Data
Your data is securely stored on Google Cloud servers located in the United States. We use industry-standard encryption and access controls to protect your data. All storage and processing are done with appropriate safeguards.
6. Your Rights and Our Procedures
You have rights related to Personal Data, as described:
- Access to your Personal Data at any time;
- Edit your account details, making sure your Personal Data is updated;
- Request restrictions to your Personal Data processing or deletion;
- Report any infringements to our policy and procedures.
You can demand your rights at any time by emailing support@capshare.app and we will guarantee them.
Please note that any breach or leak of Data will be reported by email and at our Website on a timely manner.
6.1. Data Retention
We retain your data according to your usage. If your account becomes inactive, we may notify you before deleting your data. You may also request deletion at any time, and we will process the request without undue delay.
Additionally, we reserve the right to immediately delete your data if your use of our service violates our Terms of Service, including but not limited to the upload of prohibited content or abuse of platform functionality.
7. Changes to this Policy
We may update this Privacy Policy occasionally. If we make significant changes, we'll notify you via email or on the website.
8. Contact Us
For any questions, concerns, or privacy-related requests, contact: